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Incident detail

Service degradation - Play (Poland)

Resolved incidentMinor

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Timeline

Incident updates

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  1. Investigating

    We are currently investigating connectivity issues affecting devices connected through the Play network in Poland. Customers may experience intermittent connectivity or service degradation.

    Our team is actively working to identify the root cause and restore normal service as quickly as possible.

    We will continue to provide updates as more information becomes available.

  2. Identified

    We have identified the issue affecting connectivity on the Play network in Poland and are currently in contact with the operator to restore normal service.

    As a temporary mitigation measure, connectivity through the Play network has been temporarily restricted.

    Customers in Poland can continue using alternative available networks in the country, which are operating normally.

    We will continue to provide updates as more information becomes available.

  3. Monitoring

    Connectivity on the Play network in Poland has been restored and services are operating normally again.

    We are continuing to monitor the situation closely to ensure service stability.

  4. Resolved

    This incident has been resolved