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Incident detail

Service Degradation - Orange (Guinea)

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Dear emnify Customers,

    We are currently investigating a connectivity issue affecting devices connected via the Orange network in Guinea. Customers may experience intermittent connectivity and service degradation.

    Our team is actively working with the network provider to identify the root cause and restore normal service as quickly as possible.

    We will continue to share updates as more information becomes available.

    Kind regards,

    emnify Support Team

  2. Identified

    Dear emnify Customers,

    We have received confirmation from Orange that they are currently experiencing an incident within their network, which may be impacting service availability.

    We are actively coordinating with their team and monitoring the situation closely. We will provide further updates as soon as more information becomes available from the operator.

    Kind regards,

    emnify Support Team

  3. Resolved

    We have confirmed that Orange Guinea connectivity is now fully operational. Services have recovered and traffic is processing normally.