Skip to content
OutageDeck

Incident detail

Service degradation - MTN Uganda

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time emnify breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow emnify alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating a service degradation affecting connectivity in MTN Uganda. Our engineering team is actively working to identify the root cause and assess the impact.

    We will provide further updates as soon as more information becomes available.

  2. Identified

    We have identified that the reported service degradation affecting connectivity in MTN Uganda is not originating from the emnify platform. We have engaged MTN and are working with them to resolve the issue.

    Connectivity on other networks in Uganda remains fully operational.

    We will continue to monitor the situation and provide updates as more information becomes available.

  3. Monitoring

    Service connectivity in MTN Uganda has been restored. We are continuing to monitor the situation closely to ensure stability.

  4. Resolved

    The issue affecting connectivity in MTN Uganda has been fully resolved.

    If you experience any further issues, please reach out to our support team.