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Incident detail

Events and Usage Data Processing Delay

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    Dear emnify Customers,

    We have identified an issue affecting the processing of events and usage data. As a result, some preview information may be delayed by up to 24 hours.

    We expect the system to fully recover within the next hour. We will provide further updates as soon as more information becomes available.

    Kind regards,

    emnify Support Team

  2. Monitoring

    Dear emnify Customers,

    Our monitoring shows that event and usage data processing is recovering and services are gradually returning to normal.

    We will continue to monitor the system until full recovery is confirmed.

    Kind regards,

    emnify Support Team

  3. Resolved

    Dear emnify Customers,

    The incident has been resolved. In case you are still having issues, please reach out to our Support Team via our Help Center.

    Kind regards,

    emnify Support Team