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Incident detail

Downgraded Performance – Embedded Dashboards & Stats API

Resolved incidentMinor

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Incident updates

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  1. Investigating

    We are currently investigating reports of degraded performance affecting the embedded dashboards in the portal and the Stats API. Our team is working to identify the root cause and will provide updates as more information becomes available.

  2. Identified

    We have identified that the degraded performance is caused by an issue with our infrastructure provider. We are working closely with them to restore normal service as quickly as possible and will provide further updates soon

  3. Monitoring

    The issue affecting has been resolved. Services are operating normally again, and we are continuing to monitor the situation closely to ensure stability

  4. Resolved

    This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team for further assistance.