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Incident detail

Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)

Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)

Resolved incidentMinor0 affected services

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  1. Investigating

    We are currently investigating this issue.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers utilizing the Docusign App Launcher in Salesforce may have seen errors from 2026-04-23 04:40 PM UTC until 2026-04-23 08:35 PM UTC.