Provider
DocusignIncident detail
Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)
Resolved incidentMinor
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Timeline
Incident updates
Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.
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We are currently investigating this issue.
Identified
The issue has been identified and a fix is being implemented.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers utilizing the Docusign App Launcher in Salesforce may have seen errors from 2026-04-23 04:40 PM UTC until 2026-04-23 08:35 PM UTC.
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