Skip to content
OutageDeck

Incident detail

Customers dependent on deprecated TLS ciphers will experience interruption (Incident-5003)

Resolved incidentMinor

Timeline window

to

Get alerted the next time Docusign breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Docusign alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating this issue.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers dependent on deprecated TLS ciphers may have experienced interruptions from 2026-06-02 10:49 PM UTC until 2026-06-03 12:49 AM UTC.

Keep exploring

More from Docusign

Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.

← Older incident

Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)

Newer incident →

Organization Reports May Remain in "Exporting" Status (Incident 5020)

All Docusign incidentsDocusign live status