{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:17:59.903Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_5kyz67xqfs6c",
    "slug": "docusign-some-customers-are-seeing-errors-previewing-and-sending-envelopes-via-2026-04-23-67xqfs6c",
    "title": "Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)",
    "summary": "Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-04-23T20:41:07+00:00",
    "updatedAt": "2026-04-23T20:49:24.107+00:00",
    "resolvedAt": "2026-04-23T20:41:07+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-some-customers-are-seeing-errors-previewing-and-sending-envelopes-via-2026-04-23-67xqfs6c",
      "api": "/api/v1/incidents/docusign-some-customers-are-seeing-errors-previewing-and-sending-envelopes-via-2026-04-23-67xqfs6c",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-13T12:15:03.073+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_5kyz67xqfs6c_lq0815pmp4zw",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-04-23T20:14:18.57+00:00"
      },
      {
        "id": "update_statuspage_docusign_5kyz67xqfs6c_98m5l7zd2zx6",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-04-23T20:27:50.806+00:00"
      },
      {
        "id": "update_statuspage_docusign_5kyz67xqfs6c_c1wf019h835g",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.\n\nCustomers utilizing the Docusign App Launcher in Salesforce may have seen errors from 2026-04-23 04:40 PM UTC until 2026-04-23 08:35 PM UTC.",
        "createdAt": "2026-04-23T20:41:07.642+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}