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Salesforce for Gen customers may be unable to generate documents (Incident 5132)

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are actively investigating this issue.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Monitoring

    We continue to monitor the environment to ensure stability.

  4. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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Salesforce for Gen customers are unable to generate documents (Incident-5122)

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Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)

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