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Salesforce for Gen customers are unable to generate documents (Incident-5122)

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are actively investigating this issue.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We continue to investigate the issue and additional resources have been engaged.

  4. Investigating

    We continue to investigate the issue and additional resources have been engaged.

  5. Investigating

    We continue to investigate the issue and additional resources have been engaged.

  6. Identified

    We have identified the issue and a fix is being implemented.

  7. Identified

    We are continuing to work on a fix for this issue.

  8. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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Customers may experience intermittent latency (Incident 5118)

Newer incident →

Salesforce for Gen customers may be unable to generate documents (Incident 5132)

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