Provider
DocusignIncident detail
Qualified Verification Latency (Incident 5472)
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Timeline
Incident updates
Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.
Identified
Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
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