Provider
DocusignIncident detail
Qualified Verification Latency (Incident 5472)
Timeline window
to
Get alerted the next time Docusign breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Keep exploring
More from Docusign
Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.
← Older incident
Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
Newer incident →
Inbound email not may be working for some customers (Incident 5475)
- Signing and login unavailable for Docusign France customers (Incident 5945)Critical
- Errors for templates, reports, envelope preparation and other features (Incident 6034)Major
- Insight Customers Impacted by OCR Processing Issue (Incident 6027)Major
- Customers may have experienced intermittent latency and disruption using eSign services (Incident 6014)Major