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Incident detail

Qualified Verification Latency (Incident 5472)

Resolved incidentMinor

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Timeline

Incident updates

Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.

  2. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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