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Incident detail

Inbound email not may be working for some customers (Incident 5475)

Resolved incidentMinor1 affected service

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Incident updates

Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are actively investigating this issue.

  2. Resolved

    OutageDeck marked this incident resolved after it no longer appeared in the upstream active incident summary at 2026-07-27T16:25:02.222Z.

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