Provider
DocusignIncident detail
Latency and Errors Across NA11 (Incident 5558)
Resolved incidentMinor
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Timeline
Incident updates
Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.
Identified
Customers across NA11 are seeing latency and delays across the service. We have identified the underlying issue and are taking action to mitigate the issue.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and we continue our work to implement a fix.
Monitoring
The fix was implemented and we are monitoring to ensure stability.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
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