{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-08-08T09:13:22.509Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_dkjd9yvg40bj",
    "slug": "docusign-latency-and-errors-across-na11-incident-5558-2026-08-07",
    "title": "Latency and Errors Across NA11 (Incident 5558)",
    "summary": "Latency and Errors Across NA11 (Incident 5558)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-07T16:59:14.926+00:00",
    "updatedAt": "2026-08-07T18:13:15.939+00:00",
    "resolvedAt": "2026-08-07T18:13:15.92+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-latency-and-errors-across-na11-incident-5558-2026-08-07",
      "api": "/api/v1/incidents/docusign-latency-and-errors-across-na11-incident-5558-2026-08-07",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-08-08T09:10:44.754+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_dkjd9yvg40bj_mch2fvchdv96",
        "status": "identified",
        "body": "Customers across NA11 are seeing latency and delays across the service. We have identified the underlying issue and are taking action to mitigate the issue.",
        "createdAt": "2026-08-07T16:59:15.028+00:00"
      },
      {
        "id": "update_statuspage_docusign_dkjd9yvg40bj_k614pr4hd4x8",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-08-07T17:36:18.78+00:00"
      },
      {
        "id": "update_statuspage_docusign_dkjd9yvg40bj_q7ryp6r65wm3",
        "status": "identified",
        "body": "The issue has been identified and we continue our work to implement a fix.",
        "createdAt": "2026-08-07T17:37:23.438+00:00"
      },
      {
        "id": "update_statuspage_docusign_dkjd9yvg40bj_qcbkjk82jw5k",
        "status": "monitoring",
        "body": "The fix was implemented and we are monitoring to ensure stability.",
        "createdAt": "2026-08-07T17:55:45.664+00:00"
      },
      {
        "id": "update_statuspage_docusign_dkjd9yvg40bj_ms570ss8k3c7",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.",
        "createdAt": "2026-08-07T18:13:15.92+00:00"
      }
    ],
    "access": {
      "plan": "public",
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}