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Incident detail

Document generation failures in salesforce integration (Incident 5525)

Resolved incidentMinor

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Timeline

Incident updates

Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Customers may encounter document generation failures with salesforce integration.

    We are currently investigating the issue.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    We have identified the issue and a fix is being implemented.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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