Provider
DocusignIncident detail
Document generation failures in salesforce integration (Incident 5525)
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Customers may encounter document generation failures with salesforce integration.
We are currently investigating the issue.
Investigating
We are continuing to investigate this issue.
Identified
We have identified the issue and a fix is being implemented.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
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