Provider
DocusignIncident detail
Customers may experience issues accessing the eSign Admin Settings page (Incident 5527)
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Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are investigating this issue.
Investigating
We are continuing to investigate this issue.
Identified
We have identified the issue and a fix is being implemented.
Identified
The issue has been identified and we continue our work to implement a fix.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
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Document generation failures in salesforce integration (Incident 5525)
Newer incident →
Workflow Send and Review Errors (Incident 5532)
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- Some users were unable to preview documents (Incident 5749)Major
- High latency affecting send and sign across production environments (Incident 5741)Major
- CLM workflow and expression evaluation degradation and failures (Incident 5734)Major