Skip to content

Incident detail

Customers may experience issues accessing the eSign Admin Settings page (Incident 5527)

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Docusign breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating this issue.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    We have identified the issue and a fix is being implemented.

  4. Identified

    The issue has been identified and we continue our work to implement a fix.

  5. Monitoring

    A fix has been implemented and we are monitoring the results.

  6. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Keep exploring

More from Docusign

Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.