Provider
DialpadIncident detail
Some contact center agents may be experiencing issues with being unable to complete a call wrap-up
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Dialpad posted, oldest to newest, exactly as it appeared on their official status page.
Identified
The issue has been identified and a fix is being implemented.
Monitoring
A fix has been implemented and we are monitoring the results. Agents should refresh their application to pick up the change.
Resolved
This incident has been resolved.
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