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Incident detail

Some customers may be experiencing issues making or receiving calls.

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating a potential outage for some customers.

  2. Investigating

    We are continuing to investigate the issue. Next update in 30 minutes.

  3. Investigating

    We are continuing to investigate this issue. Our engineering team is actively working on a resolution. Next update within 30 minutes.

  4. Investigating

    We are continuing to investigate this issue. Our engineering team is actively working on a resolution. Next update within 30 minutes.

  5. Investigating

    Our engineering team is currently testing a potential fix. We will provide an update within the next 30 minutes.

  6. Investigating

    We are continuing to test the fix. Next update within 30 minutes.

  7. Identified

    The issue has been identified and service is starting to recover with the fix. We are currently working on full recovery. Next update in 30 minutes.

  8. Monitoring

    A fix has been implemented and we are monitoring the results.

  9. Investigating

    Customers are still experiencing issues on some types of devices and the engineering team is continuing their investigation.

  10. Monitoring

    A fix has been implemented and we are monitoring the results.

  11. Resolved

    This incident has been resolved.

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