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Incident detail

Users are experiencing issues loading Canva

Users are experiencing issues loading Canva

Resolved incidentMajor2 affected services

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Incident updates

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  1. Identified

    Users may be unable to load Canva.

  2. Identified

    We are continuing to work on a fix for this issue.

  3. Identified

    Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/

  4. Identified

    We are working with Cloudflare to fix the issue.

  5. Monitoring

    We've implemented a fix and monitoring results.

  6. Monitoring

    We've implemented a fix and monitoring results.

  7. Resolved

    This incident is now resolved. Thank you for your patience and understanding.