Provider
CanvaIncident detail
Media uploads failing for some users
Resolved incidentMajor1 affected service
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Timeline
Incident updates
Every update Canva posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Media uploads may be failing for some users.
Users may experience the following error message:
"We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.
Investigating
Media uploads may be failing for some users.
Users may experience the following error message:
"We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable."
We are currently investigating and working to mitigate the issue.
Resolved
This incident is now mitigated. Thank you for your patience and understanding.
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