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Incident detail

Issues with Box Edit and Microsoft Office Online

Issues with Box Edit and Microsoft Office Online

Resolved incidentMajor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Box is investigating reports of a momentary issue with Box Edit / Microsoft Office Online. Affected services are subject to change as the investigation continues.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    Our team has identified the underlying cause of this issue and is working to take remediating steps.

  4. Monitoring

    Our team has taken steps to remediate this issue and is seeing improvement for the Microsoft Online service and Box Edit.

  5. Resolved

    After further monitoring, this incident is now considered resolved. Microsoft Office Online and Box Edit has been restored to full functionality.