Skip to content
OutageDeck

Incident detail

[Medium] Issue with multiple Box Services

Resolved incidentMajor2 affected services

Timeline window

to

Get alerted the next time Box breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Box alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Our team is investigating an issue with the Public API and Box Sign. Users may see errors or timeouts when attempting to use the Public API or Box Sign. We will provide additional information as it becomes available.

  2. Investigating

    Our team is continuing to investigate an issue with the Public API, Box Sign, and Downloads. We will provide additional information as it becomes available.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Resolved

    After further monitoring, this incident is now considered resolved. All Box services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Keep exploring

More from Box

Neighboring incidents on Box's timeline and the rest of their record on OutageDeck.

← Older incident

[Major] Issue with Box Drive

All Box incidentsBox live status