{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-22T21:59:52.527Z"
  },
  "data": {
    "id": "incident_statuspage_box_8mlj3j9t0xx9",
    "slug": "box-minor-issue-with-box-sign-and-api-2026-10-19",
    "title": "[Medium] Issue with multiple Box Services",
    "summary": "[Medium] Issue with multiple Box Services",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-20T02:19:09.759+00:00",
    "updatedAt": "2026-10-20T03:47:59.105+00:00",
    "resolvedAt": "2026-10-20T03:47:59.083+00:00",
    "provider": {
      "slug": "box",
      "name": "Box"
    },
    "affectedServices": [
      {
        "slug": "box-platform-api",
        "name": "Platform & API"
      },
      {
        "slug": "box-web-app",
        "name": "Web Application"
      }
    ],
    "links": {
      "html": "/incidents/box-minor-issue-with-box-sign-and-api-2026-10-19",
      "api": "/api/v1/incidents/box-minor-issue-with-box-sign-and-api-2026-10-19",
      "providerHtml": "/providers/box",
      "alerts": "https://outagedeck.com/account?stack=box&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Box reported a major event for the affected tracked services.",
    "source": {
      "id": "source_box_status",
      "kind": "official_api",
      "name": "Box Status",
      "checkedAt": "2026-10-22T21:51:47.202+00:00",
      "stale": false,
      "officialUrl": "https://status.box.com",
      "statusPageUrl": "https://status.box.com"
    },
    "updates": [
      {
        "id": "update_statuspage_box_8mlj3j9t0xx9_2g6y2v888q14",
        "status": "investigating",
        "body": "Our team is investigating an issue with the Public API and Box Sign. Users may see errors or timeouts when attempting to use the Public API or Box Sign. We will provide additional information as it becomes available.",
        "createdAt": "2026-10-20T02:19:09.936+00:00"
      },
      {
        "id": "update_statuspage_box_8mlj3j9t0xx9_f4z7kf5jv421",
        "status": "investigating",
        "body": "Our team is continuing to investigate an issue with the Public API, Box Sign, and Downloads. We will provide additional information as it becomes available.",
        "createdAt": "2026-10-20T02:33:39.187+00:00"
      },
      {
        "id": "update_statuspage_box_8mlj3j9t0xx9_41jsjzpp8trq",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-10-20T03:11:42.571+00:00"
      },
      {
        "id": "update_statuspage_box_8mlj3j9t0xx9_pgq1lvts4lzh",
        "status": "resolved",
        "body": "After further monitoring, this incident is now considered resolved. All Box services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.",
        "createdAt": "2026-10-20T03:47:59.083+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}