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Incident detail

[Minor] Issue with Box AI

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Our team is investigating an issue with Box AI. Some users may be unable to use Box AI. We will provide additional information as it becomes available.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Resolved

    After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

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