Provider
BoxIncident detail
[Critical] Issue with Downloads
Resolved incidentCritical
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Timeline
Incident updates
Every update Box posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Our team is investigating an issue with Downloads. Users of Box Zones in Asian region may be unable to download files from Box. We will provide additional information as it becomes available.
Identified
Our team has taken steps to remediate this issue and is seeing improvement for Downloads for users of Box Zones in the Asian region. We are continuing to monitor for any additional impact.
Monitoring
We are continuing to monitor for any additional impact.
Resolved
After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.
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