{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T00:55:25.264Z"
  },
  "data": {
    "id": "incident_statuspage_box_3thgpsg9qpd6",
    "slug": "box-critical-issue-with-downloads-2026-08-24",
    "title": "[Critical] Issue with Downloads",
    "summary": "[Critical] Issue with Downloads",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-08-25T06:53:37.419+00:00",
    "updatedAt": "2026-08-25T07:37:39.316+00:00",
    "resolvedAt": "2026-08-25T07:37:39.283+00:00",
    "provider": {
      "slug": "box",
      "name": "Box"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/box-critical-issue-with-downloads-2026-08-24",
      "api": "/api/v1/incidents/box-critical-issue-with-downloads-2026-08-24",
      "providerHtml": "/providers/box",
      "alerts": "https://outagedeck.com/account?stack=box&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Box reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_box_status",
      "kind": "official_api",
      "name": "Box Status",
      "checkedAt": "2026-08-27T00:50:31.575+00:00",
      "officialUrl": "https://status.box.com",
      "statusPageUrl": "https://status.box.com"
    },
    "updates": [
      {
        "id": "update_statuspage_box_3thgpsg9qpd6_62z3srdg0bm1",
        "status": "investigating",
        "body": "Our team is investigating an issue with Downloads. Users of Box Zones in Asian region may be unable to download files from Box. We will provide additional information as it becomes available.",
        "createdAt": "2026-08-25T06:53:37.58+00:00"
      },
      {
        "id": "update_statuspage_box_3thgpsg9qpd6_vjnx82sf9qpw",
        "status": "identified",
        "body": "Our team has taken steps to remediate this issue and is seeing improvement for Downloads for users of Box Zones in the Asian region. We are continuing to monitor for any additional impact.",
        "createdAt": "2026-08-25T07:07:11.911+00:00"
      },
      {
        "id": "update_statuspage_box_3thgpsg9qpd6_nc1xfpdy5z3b",
        "status": "monitoring",
        "body": "We are continuing to monitor for any additional impact.",
        "createdAt": "2026-08-25T07:13:58.492+00:00"
      },
      {
        "id": "update_statuspage_box_3thgpsg9qpd6_w01f3g5bjrtd",
        "status": "resolved",
        "body": "After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.",
        "createdAt": "2026-08-25T07:37:39.283+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}