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Timeline

Incident updates

Every update Auth0 posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. Identified

    We have identified an issue with our tenant logs streaming service. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

  3. Identified

    We have identified an issue with our tenant logs streaming service. We are continuing to investigate the root cause and will provide further updates with changes in the incident status and as our mitigation efforts progress. This issue is not impacting any core authentication services.

  4. Identified

    We are continuing to investigate the root cause in our tenant logs streaming service. The tenant logs are accessible via Auth0 management dashboard. We will provide next update at 7am UTC with any changes in the incident status and as our mitigation efforts progress. This issue is not impacting any core authentication services.

  5. Resolved

    Services have been restored. We sincerely apologize for the impact this had on you and your users.

  6. Resolved

    A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/2026-07-14_-_Tenant_Logs_Impacted_on_US-1_Public_Cloud_Environment.pdf

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