Provider
Auth0Incident detail
Quota Utilization Page Issue on Support Center
Resolved incidentMajor2 affected services
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently investigating an incident that impacted our services on the Auth0 Support Center. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Monitoring
Our Engineering team is seeing recovery, and users should now be able to access their Tenants, Private Instance, and Reports sections of Support Center. This issue did not impact any core authentication services. We're monitoring the environments to ensure stability and that there is no recurrence of impact. We'll continue to update as we obtain more information.
Resolved
Services have been restored. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.
Resolved
A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/2026-07-23_-_Customers_Unable_to_Access_Specific_Support_Center_Pages.pdf
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