Skip to content

Incident detail

Elevated Errors on Multiple Public Cloud Environments

Resolved incidentMajor1 affected service

Timeline window

to

Get alerted the next time Auth0 breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating an incident that impacted our services. Users may experience issues with authentication functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. Resolved

    Our investigation has determined that the issue originated from infrastructure hosted by our third-party service provider. Elevated errors on the environment have subsided, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

Keep exploring

More from Auth0

Neighboring incidents on Auth0's timeline and the rest of their record on OutageDeck.