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Incident detail

Regional Connectivity Issues in CA Public Cloud

Regional Connectivity Issues in CA Public Cloud

Resolved incidentMajor0 affected services

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Incident updates

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  1. Investigating

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. Identified

    Our Engineering team has identified the root cause of this issue and our mitigation efforts are underway. We will provide an additional update once those mitigation efforts have been completed.

  3. Resolved

    Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

  4. Resolved

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Error\_Rates\_caused\_by\_Regional\_Infrastructure\_Failure.pdf](https://cdn.auth0.com/blog/20260428_-_Error_Rates_caused_by_Regional_Infrastructure_Failure.pdf)