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Incident detail

Workspace App - Error loading conversations

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an issue with loading conversations, impacting Aircall Workspace App

  2. Investigating

    We continue the path of identifying the issue. We will provide further updates as soon as progress is made.

  3. Identified

    We identified the issue. Mitigation measures are in progress.

  4. Monitoring

    The previously applied fix has been successful, and the Workspace App is now loading conversations correctly.

    We will continue monitoring system performance over the upcoming moments to ensure full resolution.

  5. Resolved

    The error loading conversations has been fully resolved, and the Workspace App is performing normally.

    We appreciate your patience and understanding while we worked to restore normal functionality.

    If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.