Provider
AircallIncident detail
Users Stuck in Calls
Resolved incidentMinor
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Timeline
Incident updates
Every update Aircall posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently investigating an issue where some Aircall users may become stuck in an active call and are unable to make new calls. Our team is actively working to identify the root cause and will provide an update as soon as more information is available.
Identified
The issue has been identified and we are working on a fix.
Monitoring
Our teams and partners have been working on a fix and have observed recovery.
We will continue to monitor the system until the resolution is confirmed.
Resolved
We can confirm this issue is fully resolved.
If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
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