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OutageDeck

Incident detail

Errors saving E911 emergency location for some customers

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    Some customers may experience issues setting or changing their registered E911 emergency location at this time. Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.

  2. Resolved

    Our partner carrier has fully resolved the issue and service is back to normal at this time