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Incident detail

Errors saving E911 emergency location for some customers

Resolved incidentMinor

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Timeline

Incident updates

Every update Aircall posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Some customers may experience issues setting or changing their registered E911 emergency location at this time. Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.

  2. Resolved

    Our partner carrier has fully resolved the issue and service is back to normal at this time

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