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Incident detail

Intermittent calls and SMS failures on a subset of French and Spanish numbers

Resolved incidentMinor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating again reports of French and Spanish numbers failing intermittently with messaging and calling.

  2. Identified

    We are working with our carrier that identified the issue and is taking remedial actions.

  3. Identified

    We are observing recovery with the voice service.

  4. Monitoring

    We are observing recovery for messaging too.

  5. Resolved

    This incident has been resolved.

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