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Incident detail

Yotpo Service Degradation | May 8, 2026

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Incident updates

Every update Yotpo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Overall Description of the issue and Affected Services:

    1. Data ingestion from Ecommerce platforms

    2. Webhook Delivery System

    Start Time:

    May 8, 2026 - 01:55 (UTC).

    Business Impact:

    Data ingestion, such as order/product creation or updates, as well as webhook delivery, will have delays due to an ongoing AWS incident. No data loss is expected.

    We apologize for the inconvenience and appreciate your patience while our engineering teams is working to resolve the issue.

    If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

    The Yotpo Support Team.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    The incident has been fully resolved.

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