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YotpoIncident detail
Failures in point redemptions creations
Resolved incidentMajor
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Timeline
Incident updates
Every update Yotpo posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Start Time: 14:05 UTC
We are currently experiencing issues with point redemption creation and widget display due to an ongoing Shopify outage.
As a result, some customers may encounter difficulties redeeming points or viewing loyalty widgets.
We are actively monitoring Shopify's progress in resolving the issue and will provide updates on our status page as more information becomes available.
Monitoring
A fix has been implemented and we are monitoring the results.
Monitoring
We are continuing to monitor for any further issues.
Resolved
This incident has been resolved.
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