Provider
YotpoIncident detail
Yotpo L&R - Shopify checkout widget is not loading
Resolved incidentMinor
Timeline window
to
Outage alerts
Get alerted the next time Yotpo breaks
Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Yotpo posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Shopify checkout widget is not loading
We are investigating reports that the Yotpo rewards widget is not loading on Shopify checkout.
Start Time:
2026-05-17 13:00:00 UTC
Business Impact:
- Shoppers may not see or redeem loyalty rewards at checkout until this is fixed
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Resolved
This issue has been resolved. The checkout widget should load normally on Shopify checkout again.
Start Time:
2026-05-17 13:00:00 UTC
Start Time:
2026-05-18 05:47:00 UTC
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Keep exploring
More from Yotpo
Neighboring incidents on Yotpo's timeline and the rest of their record on OutageDeck.