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Incident detail

Yotpo L&R - APIs outage

Resolved incidentMajor

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Timeline

Incident updates

Every update Yotpo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently experiencing an outage affecting our APIs. Our R&D team is actively investigating the issue.

    At this time, the following services are impacted:

    Loyalty Admin access

    Points redemptions

    We will provide an update as soon as more information becomes available.

    Start Time:

    2026-03-12 10:45:00 UTC

  2. Investigating

    Update on the affected components.

  3. Monitoring

    The issue has been resolved and everything is going back to normal.

    Our R&D are monitoring the situation.

    End Time:

    2026-03-12 11:50:00 UTC

  4. Resolved

    The issue has been resolved and all services are now operating normally.

    Some API functionality was partially unavailable. This impacted services such as: Points redemptions, Referrals, Loyalty Admin updates

    No data loss occurred.

    Our systems have fully recovered.

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