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Incident detail

Login Failure: Users redirected to error page after authentication (“Looks like something has gone wrong”)

Resolved incidentMajor

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Timeline

Incident updates

Every update Yotpo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue where users are unable to access their accounts. After entering their login credentials, users are redirected to an error page displaying the message “Looks like something has gone wrong” instead of being logged into the dashboard.

    This behavior is preventing users from accessing the Yotpo dashboard and other account-related functionalities. Further investigation is ongoing to identify the root cause and implement a fix.

  2. Monitoring

    A fix has been applied, and we are currently monitoring the results.

  3. Resolved

    The issue has been fully resolved, and login is now working properly.

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