Skip to content
OutageDeck

Incident detail

US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

Resolved incidentCritical

Timeline window

to

Get alerted the next time Xero breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Xero alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We're aware that customers are currently unable to access US Payroll in Xero, due to an issue on Gusto's side.

    Our Product Team is working with Gusto to restore service. This is our top priority and we will update you as soon as we can.

  2. Monitoring

    Gusto has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check <a href-"https://gustoapi.statuspage.io/incidents/6f4lcjk2w7vz">Gusto's Status Page</a>

Keep exploring

More from Xero

Neighboring incidents on Xero's timeline and the rest of their record on OutageDeck.

← Older incident

ATO services may be unavailable

Newer incident →

UK: HMRC connected services

All Xero incidentsXero live status