{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-03T00:01:07.455Z"
  },
  "data": {
    "id": "incident_statuspage_xero_c31jmzd44gyc",
    "slug": "xero-us-payroll-powered-by-gusto-customers-will-be-unable-to-access-us-2026-09-28-mzd44gyc",
    "title": "US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero",
    "summary": "US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-28T20:32:03.28+00:00",
    "updatedAt": "2026-09-28T21:23:15.003+00:00",
    "resolvedAt": "2026-09-28T21:23:14.979+00:00",
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/xero-us-payroll-powered-by-gusto-customers-will-be-unable-to-access-us-2026-09-28-mzd44gyc",
      "api": "/api/v1/incidents/xero-us-payroll-powered-by-gusto-customers-will-be-unable-to-access-us-2026-09-28-mzd44gyc",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-10-02T23:55:05.215+00:00",
      "stale": false,
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_c31jmzd44gyc_88v9qb92p817",
        "status": "identified",
        "body": "We're aware that customers are currently unable to access US Payroll in Xero, due to an issue on Gusto's side. \nOur Product Team is working with Gusto to restore service.  This is our top priority and we will update you as soon as we can.",
        "createdAt": "2026-09-28T20:32:03.394+00:00"
      },
      {
        "id": "update_statuspage_xero_c31jmzd44gyc_g92d1llfx7yq",
        "status": "monitoring",
        "body": "Gusto has implemented a fix and we are currently monitoring the results.",
        "createdAt": "2026-09-28T21:05:05.691+00:00"
      },
      {
        "id": "update_statuspage_xero_c31jmzd44gyc_pjlbx0z5zcn6",
        "status": "resolved",
        "body": "Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check <a href-\"https://gustoapi.statuspage.io/incidents/6f4lcjk2w7vz\">Gusto's Status Page</a>",
        "createdAt": "2026-09-28T21:23:14.979+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}