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Incident detail

SSO Profile API Timeouts

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating timeouts on the /sso/profile endpoint. We apologize for the inconvenience and will share an update once we have more information.

  2. Identified

    We've identified the issue causing the SSO profile API timeouts and are working on a fix.

  3. Monitoring

    We’ve resolved the issue causing timeouts on the SSO profile API and are monitoring.

  4. Resolved

    This incident has been resolved.

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