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Incident detail

Elevated errors across SSO and AuthKit

Resolved incidentMajor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.

  2. Monitoring

    We're seeing recovery across services and will continue to monitor.

  3. Resolved

    This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.

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