Provider
WorkOSIncident detail
Radar SMS challenge failures for phone numbers in mainland China (+86)
Resolved incidentMajor2 affected services
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are investigating an issue affecting Radar SMS challenge verification for phone numbers in mainland China (+86). Affected users may not receive verification codes or may encounter an error when requesting one, preventing them from completing verification. We will provide an update as more information becomes available.
Monitoring
We are seeing some recovery after our upstream provider has enabled alternate delivery routes. We are continuing to monitor.
Resolved
We've resolved the issue with Radar SMS challenge verifications to China.
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