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Form POST failures for some Authkit customers

Resolved incidentMajor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are seeing an elevated error rate for some customers for POST requests. This appears to be limited to a small subset of organizations using custom domains for hosted Authkit

  2. Resolved

    We have identified the source of the problem. A configuration change that applied to roughly 2% of organizations using a custom domain for hosted Authkit resulted in form submission errors. The configuration has been reverted and service restored.

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