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Incident detail

Users are unable to create a SIP Trunking Phone Number Resource

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Incident updates

Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Users are experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. As a work around, https://www.twilio.com/docs/phone-numbers/api/incomingphonenumber-resource#update-an-incomingphonenumber-resource can be used to successfully associate phone numbers with trunks.  We are investigating the root cause and will provide an update as more information becomes available.

  2. Monitoring

    Users are no longer experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. We will monitor for 30 minutes.

  3. Resolved

    Users are no longer experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource, this issue have been resolved.

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