Provider
TwilioIncident detail
Users cannot select plans in the account onboarding flow
Resolved incidentMinor
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Timeline
Incident updates
Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Our monitoring systems have detected a potential issue with Upgrade. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Investigating
In the Onboarding plan-selection screen clicking a card doesn't select the chosen card. The radio dot flashes and defaults to the default value. We will provide an update in 1 hour or as soon as more information becomes available.
Identified
The issue has been identified and a fix is being implemented. We will provide an update in 1 hour or as soon as more information becomes available.
Monitoring
The issue has been identified and a fix has been implemented. We will keep monitoring for 30 minutes.
Resolved
Our engineers have monitored the fix and confirmed the issue with the onboarding plan-selection has been resolved. All services are now operating normally at this time.
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