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Incident detail

Telnyx's Support AI Assistant (TAIA) - currently unavailable

Resolved incidentCritical

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Customers interacting with our AI Assistant widget through chat or email may observe errors at this time, engineering teams are working to restore the service.

  2. Identified

    Engineers have identified the root cause and are working to restore Telnyx AI Assistants service.

  3. Monitoring

    Engineers have restored service and continue to monitor.

  4. Resolved

    Engineers have resolved the issue and no further errors are observed at this time.

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