Provider
TelnyxIncident detail
Data Connectivity Issues - IMSI1
Resolved incidentMajor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
Telnyx Wireless SIMs on IMSI1 may be unable to establish new data sessions or may experience intermittent loss of data service, beginning around 15:45 UTC on November 3, 2026. This is caused by our IMSI1 partner experiencing an outage across their platform.
The platform has now been stabilised and signalling traffic is gradually being re-introduced to it to restore service.
Monitoring
Issue was resolved at 18:40 UTC. We're now monitoring.
Identified
Telnyx Wireless SIMs on IMSI1 may be unable to establish new data sessions or may experience intermittent loss of data service, beginning around 15:45 UTC on November 3, 2026. This is caused by our IMSI1 partner experiencing an outage across their platform.
The platform has now been stabilised and signalling traffic is gradually being re-introduced to it to restore service.
Resolved
Data connectivity for Telnyx Wireless SIMs using IMSI1 has been restored, and we are no longer seeing elevated errors. If a device is still impacted, toggling airplane mode or rebooting may help it reattach to the network.
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