Provider
TelnyxIncident detail
Elevated MMS Failures for 10DLC 501(c)(3) Campaigns
Active incidentMinor
Timeline window
Started
Get alerted the next time Telnyx breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are investigating an elevated rate of MMS send failures (error 40008) affecting 10DLC senders assigned to 501(c)(3) tax-exempt campaigns. Not all traffic in this segment is affected; we are working to identify the exact scope. SMS 501(c)(3) traffic is not impacted as well as SMS and MMS traffic on normal 10DLC routes.
Keep exploring
More from Telnyx
Neighboring incidents on Telnyx's timeline and the rest of their record on OutageDeck.